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Awards

We are very proud of our team and their achievements. Listed below are all of our awards so you can see how much we pride ourselves in the level of service we offer our guests.

Regent of Rotorua - Awards

 

2024

Booking.com Traveller Review Award - Boutique Hotel

8.3/10

 

2023

Travel & Hospitality Awards - Hotel and Restaurant of the Year, Bay of Plenty 

 

2022

Booking.com Traveller Review Award Winner (8.8/10)

Kayak Award

 

2021

Rotorua Hospitality Awards, Outstanding Waitress

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

 

2020

Trip Advisor Travellers' Choice Award

 

2019

Hotels.com - Loved By Guests Award

Trip Advisor Travellers' Choice Award

Trip Advisor Certificate of Excellence 

Beef & Lamb Excellence Award

 

2018

HotelsCombined Recognition of Excellence

Eftpos NZ Outstanding Restaurant of the Year, Rotorua Hospitality Awards 

Trip Advisor Travellers' Choice Award

Beef & Lamb Hallmark of Excellence Award

 

2017

Rotorua Outstanding Chef of the Year

Beef & Lamb Hallmark of Excellence Award

Trip Advisor Certificate of Excellence

 

2016

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Rotorua Outstanding Bartender of the Year

 

2015

Beef & Lamb Hallmark of Excellence Award

Rotorua Hotel Restaurant of the Year

Trivago - Top Hotel, North Island

Trivago - Top Hotel, New Zealand

Travellers' Choice,Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels for Service

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top Small Hotels - South Pacific

Travellers' Choice, Top Luxury Hotels - South Pacific

Travellers' Choice, Top Hotels for Service - South Pacific

 

2014

Beef & Lamb Hallmark of Excellence Award 

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Small Hotels

Travellers' Choice, Top 25 Hotels for Romance

Travellers' Choice, Top 25 Luxury Hotels

Travellers' Choice, Top 25 Hotels Exceptional Service - South Pacific

Travellers' Choice, Top 25 Hotels Exceptional Service - New Zealand

 

2013

Rotorua Hotel Restaurant of the Year

Beef & Lamb Hallmark of Excellence Award

Travellers' Choice, Top 25 Small Hotels - South Pacific

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Small Hotels - New Zealand

Travellers' Choice, Top 25 Hotels for Service - New Zealand

Travellers' Choice, Top 25 Luxury Hotels - New Zealand

Trip Advisor Certificate of Excellence

 

2012

Travellers' Choice, Top 25 Hotels for Service - South Pacific

Travellers' Choice, Top 25 Luxury Hotels - South Pacific

Travellers' Choice, Top 25 Trendiest Hotels - South Pacific

Trip Advisor Certificate of Excellence

 

2011

Travellers' Choice, Top 10 Hotels for Service - South Pacific

Trip Advisor Certificate of Excellence

What our patrons say

We had the most amazing time. A getaway during a stressful time. Food/Room/amenities' were out of this world. I am proud of this Hotel and their service delivery. I would recommend this to anyone. Thank you, Christine and team.

Thoroughly enjoyed our two nights at the Regent. Couldn’t really fault it. The swimming pool is lively and clean and warm. The hot tub a nice treat and the water lovely. The rooms extremely clean and in great condition. Bed is comfy enough. The towels, soaps etc are of reasonable quality and the dressing gown always a plus! We had breakfast both days and couldn’t fault the food. All the staff are super friendly and can’t do enough for you. Definitely can recommend !

The room was a great size and soo comfortable. The staff were helpful and friendly and nothing was too difficult. The location was great as we just walked into town and "Eat Street" was right next door which was handy especially after a few amber refreshments.

Location was exceptional, great access to EatStreat.

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